Turn missed calls into appointments

Improve patient care & increase appointments. If your practice is closed, there are few options between the unreliability of Dr. Google and the costly inconvenience of visiting the emergency animal hospital.

MaxCare helps to bridge this gap.

Coverage starts at $249/mth

Total after-hours coverage for your clinic.

Vet Examining Dog

Why Clinics Love Us

Pets

Come First

If a situation is urgent, they can refer them to an emergency animal hospital associated with your practice or, if applicable transfer them to your on-call emergency veterinarian.

Reliable Coverage

Working as an extension of your veterinary practice, MaxCare provides your clients with instant after-hour triage support to give pet owners safe, appropriate, and timely assessments of their pet's health.

Lead
Generation

If a pet concern is non-urgent, our team can email appointment requests to your practice or fill out your online appointment request forms directly through your clinic calendar and/or booking system.

We don't establish VCPR

MaxCare works in support of and as an extension of your veterinary practice. MaxCare does not treat, diagnose, or prescribe and does not establish Veterinarian-Client-Patient Relationship (VCPR). MaxCare is not in any way a substitute for a physical examination by the pet owner's veterinarian.

Portrait of a Young Doctor

Advantages

Proven ROI

In addition to the retention and loyalty that comes with offering your clients 24/7 peace of mind for their pet health concerns, MaxCare provides your practices with Monthly Call Reports. These reports include call types, pet health triage decisions, and an estimated ROI Summary so you can track and mature the added value of MaxCare.

Increased Client Retension

On average, roughly 2/3 of MaxCare triage outcomes do not require urgent treatment. Often, the pet owner can request an appointment over the phone and bring their pet in during normal practice hours. This helps eliminate unnecessary trips to the emergency hospital, which reduces costs, stress, and inconvenience for your clients and their pets while at the same time increasing appointments and retention for your practice - without the cost of hiring additional staff or extending hours of operation.

Trusted Advice

All chats are handled by Veterinarians who are Licensed in their respective jurisdictions. All MaxCare providers have a minimum of 3 years of practical experience and many hold advanced qualifications. All nurses receive extensive and ongoing training on the use of Clinical Protocols, which are used to provide high-quality and consistent triage decisions.

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